Why are you no longer taking in orders via the Call Centre? March 21, 2022 07:27 Updated We are encouraging customers to order through the McDelivery mobile app and web platforms. This is because we are transforming McDelivery into a digital experience for our customers. Related articles How can I contact McDonald’s in case there is an issue with my delivery (for example: Missing items, order not delivered, wrong items etc.)? How do I check the status of my order? Why are you no longer accepting cash? I have a large order. Can I order online? I’ve left the restaurant and realised I was charged incorrectly. I’m not willing to go back to the store. How can I get a refund?