The McDonald’s App currently supports Android 8 and above and iOS 13 or later. Do also ensure that you have the latest version of the app. Do note that the app will not work on devices that have been ‘jailbroken’. If you’re still having issues, do reach out to us via the “Contact Us” tab. Please note that your password must begin with a letter or number, have at least 8 characters, contain 1 uppercase, 1 lowercase and 1 digit E.g. “McDonalds123#” is accepted, but “#McDonalds123” is not accepted.