What is the difference between the “Feedback” tab and the “Contact us” tab? July 06, 2022 09:26 Updated The “Feedback” tab helps our valued customers share their feedback on our products, service or experience with us. Our “Contact us” tab is for customers who need assistance with their account details. Related articles How is it different from the other McDonald’s® apps like My Feedback, McCafé®, etc.? I’ve left the restaurant and realised I was charged incorrectly. I’m not willing to go back to the store. How can I get a refund? What if I have a problem with a payment or face any errors while placing my order? Is the food served at all Singapore McDonald’s® restaurants certified Halal? Why don’t you give chilli and ketchup sachets for takeaway orders?