I am facing issues redeeming the ‘McDonald’s x tokidoki Collector’s Box’ reward on the McDonald’s app. What should I do? June 11, 2025 16:00 Updated Sorry Sir/Madam, please contact us via the ‘Contact us’ page on our website atwww.mcdonalds.com.sg/contact-us. Thank you. Related articles My points were deducted but I did not receive a ‘McDonald’s x tokidoki Collector’s Box’ reward and/or promo code. What should I do? If I do not have sufficient MyM Rewards points, can I still redeem the McDonald’s x tokidoki Collector’s Box? McDonald's x tokidoki Collector’s Box FAQs & T&Cs Is there a minimum purchase amount required to buy the McDonald’s x tokidoki Charm? Why are my Frappes served without whipped cream and/or toppings?