My points were deducted but I did not receive a ‘McDonald’s x tokidoki Collector’s Box’ reward and/or promo code. What should I do?

Please refresh your McDonald’s app after a few moments and visit the ‘Deals and Rewards’ tab to view your reward. If you have repeated the above steps and are still unable to view your reward, contact us via the ‘Contact us’ page on our website at www.mcdonalds.com.sg/contact-us. Thank you.