We’d love to hear from you

At McDonald’s, we are your happy place. This is why your feedback is important to us, so that we continue to provide a great dining experience for you and your family – be it in our restaurants or from the comforts of your home.

Here’s how you could reach out to us:

Got a question for McDonald’s?

Please leave us a message below and we will be in touch with you within 5 working days.

For urgent assistance on your McDelivery® order, please call our McDelivery® hotline at 6777 3777.

For orders made via GrabFood or foodpanda, please click on the icons below to contact the respective partners directly for assistance.

GrapFood | FoodPanda

Please enter the details of your request. A member of our support staff will respond as soon as possible.

McDelivery E.g: 930126-29/10/2022-900, 2978, GrabFood E.g: GF-xxx, foodpanda E.g: FP-ABCD0123, (Grabfood and foodpanda order feedback will be handled by our respective delivery partners.)

Please input in HH:MM 24-hour format

e.g. INV #301619700000085

Please specify the reason for the refund

I have read and agree to the Privacy Policy of McDonald’s at www.mcdonalds.com.sg/privacy/ with regard to the collection, use and disclosure of my personal data. I hereby represent and warrant that I am the authorised user and/or subscriber of the email address and/or the telephone number provided by me to McDonald’s.

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