How can I request a refund for my duplicate order using the McDonald’s App? May 16, 2023 07:29 You can submit a request through our contact us page by selecting 'Mobile order' as the order type and filling out the form. Related articles Mobile Order Refund Request Guide Can I request a refund for an order that I have not collected using McDonald’s App? How can I cancel my order placed through the McDonald’s App? I’ve experienced an issue and want a refund. How can I get a refund? What if I have a problem with a payment or face any errors while placing my order?