The McDonald’s app

MyMcDonald’s Rewards

1. What’s MyMcDonald’s Rewards?
2. How do I join?
3. How do I earn points when transacting?
4. How do I earn 300 bonus points?
5. What are the participating McDonald’s Restaurants for MyM Rewards programme?
6. When do my points expire?

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Deals

1. I’ve already made payment for my order. But now I want to use my deal. Can I still redeem/use my deal
2. I am having issues with keying in promo code for deals. Why is this so?
3. I have more than one McDonald’s® App deal. Can I redeem more than one deal at the same time?
4. The QR code and/or scanner is not working. How can I still redeem my deal(s)?
5. How do I redeem my deals?
6. How do I know when a new deal is available?

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Mobile Ordering via My McDonald’s App

1. What is Mobile Ordering?
2. How do I use My McDonald’s App to place an order?
3. Mobile Order Refund Request Guide
4. What if I have a problem with a payment or face any errors while placing my order?
5. Can I save my card for future use?
6. What are the payment options available?

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General

1. I did not receive the password reset email. How do I retrieve it?
2. How is it different from the other McDonald’s® apps like My Feedback, McCafé®, etc.?
3. What will happen to all my other McDonald’s® apps and deals that I’ve accumulated?
4. The McDonald’s® app has a McDelivery® tab, does that mean I can delete my McDelivery® app?
5. Can I use the same email and password on my McDelivery® app for the McDonald’s® App?
6. Can I use the new McDonald’s® App in other countries?

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