MyMcDonald’s Rewards

  1. What’s MyMcDonald’s Rewards?
  2. How do I join?
  3. How do I earn points when transacting?
  4. How do I earn 300 bonus points?
  5. What are the participating McDonald’s Restaurants for MyM Rewards programme?
  6. When do my points expire?
See all 17 articles

Deals

  1. I’ve already made payment for my order. But now I want to use my deal. Can I still redeem/use my deal
  2. I am having issues with keying in promo code for deals. Why is this so?
  3. I have more than one McDonald’s® App deal. Can I redeem more than one deal at the same time?
  4. The QR code and/or scanner is not working. How can I still redeem my deal(s)?
  5. How do I redeem my deals?
  6. How do I know when a new deal is available?
See all 15 articles

Mobile Ordering via My McDonald’s App

  1. What is Mobile Ordering?
  2. How do I use My McDonald’s App to place an order?
  3. Mobile Order Refund Request Guide
  4. What if I have a problem with a payment or face any errors while placing my order?
  5. Can I save my card for future use?
  6. What are the payment options available?
See all 20 articles

General

  1. I did not receive the password reset email. How do I retrieve it?
  2. How is it different from the other McDonald’s® apps like My Feedback, McCafé®, etc.?
  3. What will happen to all my other McDonald’s® apps and deals that I’ve accumulated?
  4. The McDonald’s® app has a McDelivery® tab, does that mean I can delete my McDelivery® app?
  5. Can I use the same email and password on my McDelivery® app for the McDonald’s® App?
  6. Can I use the new McDonald’s® App in other countries?
See all 46 articles
Can’t find an answer to your question? Contact us here Have more questions?