The McDonald’s app

Account Related

1. What should I do if my email address is no longer accessible?
2. How can I disable marketing messages through push notifications on the McDonald's App?
3. What happens if I forget my password?
4. I am having issues registering the McDonald's App. Why is this so?
5. How do I update my personal details?
6. Can I change my email address under my profile?

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MyMcDonald’s Rewards

1. Members’ Exclusive McDonald’s FIFA World Cup™ Watch Party
2. McDonald’s FIFA World Cup™ 2026 - FIFA® Panini Collection - FAQ and Terms & Conditions
3. McDonald’s FIFA World Cup™ 2026 - FIFA® Rivals In-Game Rewards - FAQ and Terms & Conditions
4. Frequently Asked Questions and Terms & Conditions of McCafé Coffee Voucher Pack
5. What’s MyMcDonald’s Rewards?
6. How do I redeem Rewards?

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Deals

1. Error prompt – My deal has been redeemed/ offer has been used when I attempted to scan a deal at SOK/ POS.
2. My discounts are not being applied after scanning the deal at Self-Ordering Kiosk. Why does this happen?
3. I’ve already made payment for my order. But now I want to use my deal. Can I still redeem/use my deal
4. I am having issues with keying in promo code for deals. Why is this so?
5. I have more than one McDonald’s® App deal. Can I redeem more than one deal at the same time?
6. The QR code and/or scanner is not working. How can I still redeem my deal(s)?

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Mobile Ordering via My McDonald’s App

1. Where can I get the receipt for my order?
2. How do I use My McDonald’s App to place an order?
3. Mobile Order Refund Request Guide
4. What if I have a problem with a payment or face any errors while placing my order?
5. Can I save my card for future use?
6. What are the payment options available?

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General

1. McDonald’s FIFA World Cup™ 2026 - FIFA® Panini Collection - FAQ and Terms & Conditions
2. McDonald’s FIFA World Cup™ 2026 - FIFA® Rivals In-Game Rewards - FAQ and Terms & Conditions
3. McDonald’s FIFA World Cup™ 2026 In-App Game [Singapore] - Terms and Conditions
4. What should I do if unable to launch/open the McD’s app?
5. Is there a workaround to install the McDonald's app on my Huawei device?
6. I have a Huawei device, but I am unable to install the McDonald's app. Why is that?

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