MyMcDonald’s Rewards

  1. What’s MyMcDonald’s Rewards?
  2. How do I join?
  3. How do I earn points when transacting?
  4. How do I earn 300 bonus points?
  5. What are the participating McDonald’s Restaurants for MyM Rewards programme?
  6. When do my points expire?
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Deals

  1. I’ve already made payment for my order. But now I want to use my deal. Can I still redeem/use my deal
  2. I am having issues with keying in promo code for deals. Why is this so?
  3. I have more than one McDonald’s® App deal. Can I redeem more than one deal at the same time?
  4. The QR code and/or scanner is not working. How can I still redeem my deal(s)?
  5. How do I redeem my deals?
  6. How do I know when a new deal is available?
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Mobile Ordering via My McDonald’s App

  1. Mobile Order Refund Request Guide
  2. What if I have a problem with a payment or face any errors while placing my order?
  3. Can I save my card for future use?
  4. What are the payment options available?
  5. Can I change my pick up option once the order is placed?
  6. Can I modify my order?
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General

  1. How is it different from the other McDonald’s® apps like My Feedback, McCafé®, etc.?
  2. What will happen to all my other McDonald’s® apps and deals that I’ve accumulated?
  3. The McDonald’s® app has a McDelivery® tab, does that mean I can delete my McDelivery® app?
  4. Can I use the same email and password on my McDelivery® app for the McDonald’s® App?
  5. Can I use the new McDonald’s® App in other countries?
  6. I currently do not have any McDonald’s®-related apps. Do I need to download both the McDonald’s® app and McDelivery® app?
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McCafé® Rewards Card Decommissioning

  1. I purchased a McCafe drink ala carte before September 12 and my stamp was not credited. Can I get a free drink?
  2. Why is the McCafé Rewards Card discontinuing?
  3. Will I be able to redeem my rewards after 12 September?
  4. What happens to my McCafé Rewards Card stamp on 12 September?
  5. Can I earn a stamp on 12 September?
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