1. Error prompt – My deal has been redeemed/ offer has been used when I attempted to scan a deal at SOK/ POS.
  2. I’ve already made payment for my order. But now I want to use my deal. Can I still redeem/use my deal
  3. I am having issues with keying in promo code for deals. Why is this so?
  4. I have more than one McDonald’s® App deal. Can I redeem more than one deal at the same time?
  5. The QR code and/or scanner is not working. How can I still redeem my deal(s)?
  6. How do I redeem my deals?
  7. How do I know when a new deal is available?
  8. How long do I have to redeem my deal before it expires?
  9. My deal has expired, but I still want to use it. Is that possible?
  10. I accidentally hit the “REDEEM NOW” button and was not able to scan the QR code within the redemption countdown time. Is my deal gone?
  11. The page hung and couldn’t load when I tried to redeem my deal. Now, the deal is gone. What should I do?
  12. Am I able to use the deals at any time of the day?
  13. Can I change my deal(s) for a similar priced product?
  14. If the deal that I received is out of stock, will I get a replacement?
  15. Can I do the redemption at all your restaurants in Singapore?
  16. Is it possible to use a voucher/BOG card together with a deal?
  17. Can I share deals with others?
  18. Why are my deals different (as compared to someone else’s account)?
  19. Can I redeem/use my deal after payment is made?
  20. I have more than one McDonald’s® App deal. Can I redeem more than one deal at the same time?
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