General
- Frequently Asked Questions for McDonald's X NewJeans Special Gift
- Frequently Asked Questions for McDonald's x Sidersonline Ba Da Ba-g
- I encountered an error while scanning my McDonald's App QR Code. What should I do?
- I did not receive the password reset email. How do I retrieve it?
- I still haven't received the password reset email from McDonald's. Is there anything else that I can do?
- How is it different from the other McDonald’s® apps like My Feedback, McCafé®, etc.?
- What will happen to all my other McDonald’s® apps and deals that I’ve accumulated?
- The McDonald’s® app has a McDelivery® tab, does that mean I can delete my McDelivery® app?
- Can I use the same email and password on my McDelivery® app for the McDonald’s® App?
- Can I use the new McDonald’s® App in other countries?
- I currently do not have any McDonald’s®-related apps. Do I need to download both the McDonald’s® app and McDelivery® app?
- Can I use the McDonald’s® App on a tablet instead?
- Can I use the McDonald’s® App without a data connection?
- What happens if I forget my password?
- I am having issues registering. Why is this so?
- How do I update my personal details?
- Can I change my email address under my profile?
- What is the difference between the “Feedback” tab and the “Contact us” tab?
- Can I reset/deactivate my account?
- Can I share deals with others?
- Why are my deals different (as compared to someone else’s account)?
- Can I redeem/use my deal after payment is made?
- What is 2FA?
- How often does the user have to log in?
- How often will user be prompted for 2FA OTP?
- If I have turned on 2FA OTP, can I turn it off?
- What happens if I do not authenticate myself with 2FA?
- When does the McDonald’s® App require me to 2FA?
- How can I authenticate my app with 2FA if I happen to forget my email/password?
- How many times can I try to enter the 2FA OTP before being locked out?
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