General
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- Is there a workaround to install the McDonald's app on my Huawei device?
- I have a Huawei device, but I am unable to install the McDonald's app. Why is that?
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- I encountered an error while scanning my McDonald's App QR Code. What should I do?
- I did not receive the password reset email. How do I retrieve it?
- I still haven't received the password reset email from McDonald's. Is there anything else that I can do?
- How is it different from the other McDonald’s® apps like My Feedback, McCafé®, etc.?
- What will happen to all my other McDonald’s® apps and deals that I’ve accumulated?
- The McDonald’s® App has a McDelivery® tab, does that mean I can delete my McDelivery® app?
- Can I use the same email and password on my McDelivery® app for the McDonald’s® App?
- Can I use the new McDonald’s® App in other countries?
- Can I use the McDonald’s® App on a tablet instead?
- Can I use the McDonald’s® App without a data connection?
- What is the difference between the “Feedback” tab and the “Contact us” tab?
- What is 2FA?
- How often will user be prompted for 2FA OTP?
- If I have turned on 2FA OTP, can I turn it off?
- What happens if I do not authenticate myself with 2FA?
- When does the McDonald’s® App require me to 2FA?
- How can I authenticate my app with 2FA if I happen to forget my email/password?
- How many times can I try to enter the 2FA OTP before being locked out?
- How many times can I request for 2FA OTP?
- How long is the OTP valid for?
- I did not receive the two-factor authentication (2FA) email. What should I do?
- Is 2FA OTP chargeable?
- What if I do not have an email address?
- How fast will I be able to receive the OTP via email?
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