We had a family/medical emergency, e.g. My child contracted Covid a day before the party. If I have urgent changes to my Party, e.g. need to reschedule, how can I make this request? Can I request to reschedule or refund my booking?

We are sorry to hear this. The party deposit is non-refundable, as communicated during the booking process. You may reach out to us via our contact us form for us to assess your request.