Celebrating Birthdays

Party Online Booking

1. How long in advance can I book the party online?
2. I want to make changes to the existing booking. Is it possible?
3. I tried to change the existing booking schedule but was unable to do so because the date I wanted is not available. Will you refund my deposit?
4. I have changed my mind, and I don’t want to proceed with the party. Could you refund my deposit?
5. I am a MyM member, can I earn points for my party booking deposit?
6. Can I earn points when I pay the full amount after the party?

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Parties at McDonald's

1. What is “Parties at McDonald’s”?
2. What do I need to do to organise a party at McDonald’s®?
3. What does the standard McDonald’s® party package include?
4. How much does it cost to have a party at McDonald’s®?
5. List of Birthday Party stores
6. Does the package include a birthday cake?

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Parties at Home

1. What is “Parties at Home”?
2. How can I get the Party Gift Boxes (Premiums)? Can I just purchase it separately?
3. Are the Party Packs available via McDelivery, GrabFood or foodpanda?
4. My Party Pack is missing some items/ items are incorrect. What do I do?
5. Can I change out or remove certain items in the Party Packs/ Gift Boxes?
6. I’m willing to pay for it, may I request for additional items like balloons (can be deflated)?

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General

1. Why is there a price difference in different stores?

Terms & Conditions (Parties At McDonald’s Booking)

1. McDelivery Parties (Parties at Home)
2. Instore Parties (Parties at McDonald’s) Add-ons
3. Instore Parties (Parties at McDonald’s)