Party Online Booking

  1. How long in advance can I book the party online?
  2. I want to make changes to the existing booking. Is it possible?
  3. I tried to change the existing booking schedule but was unable to do so because the date I wanted is not available. Will you refund my deposit?
  4. I have changed my mind, and I don’t want to proceed with the party. Could you refund my deposit?
  5. I am a MyM member, can I earn points for my party booking deposit?
  6. Can I earn points when I pay the full amount after the party?
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Parties at McDonald's

  1. What is “Parties at McDonald’s”?
  2. What do I need to do to organise a party at McDonald’s®?
  3. What does the standard McDonald’s® party package include?
  4. How much does it cost to have a party at McDonald’s®?
  5. List of Birthday Party stores
  6. Does the package include a birthday cake?
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Parties at Home

  1. What is “Parties at Home”?
  2. How can I get the Party Gift Boxes (Premiums)? Can I just purchase it separately?
  3. Are the Party Packs available via McDelivery, GrabFood or foodpanda?
  4. My Party Pack is missing some items/ items are incorrect. What do I do?
  5. Can I change out or remove certain items in the Party Packs/ Gift Boxes?
  6. I’m willing to pay for it, may I request for additional items like balloons (can be deflated)?
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General

  1. How can I share my feedback regarding this promotion?
  2. I noticed a price increase. Why?
  3. Why is there a price difference in different stores?

Terms & Conditions (Parties At McDonald’s Booking)

  1. McDelivery Parties (Parties at Home)
  2. Instore Parties (Parties at McDonald’s) Add-ons
  3. Instore Parties (Parties at McDonald’s)
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