1. How long in advance can I book the party online?
  2. I want to make changes to the existing booking. Is it possible?
  3. I tried to change the existing booking schedule but was unable to do so because the date I wanted is not available. Will you refund my deposit?
  4. I have changed my mind, and I don’t want to proceed with the party. Could you refund my deposit?
  5. I am a MyM member, can I earn points for my party booking deposit?
  6. Can I earn points when I pay the full amount after the party?
  7. Can I transfer my booking to another person if I am unable to make it?
  8. I have already paid the full amount after the party, but I forgot to scan my McDonald's App for points. Could you credit the points for me if I provide my receipt as proof of payment?
  9. Where can I pay the remaining balance after making the deposit for my party booking?
  10. Can I change my party booking date or time after making the initial reservation?
  11. Can I make a birthday party booking within 14 days?
  12. I want to change the venue of the existing booking. Is it possible?
  13. I want to add more invitees to the birthday party booking, Is this possible?
  14. I would like to add more party items to the existing package. Is this possible?
  15. I did not receive a confirmation email after making a booking. What should I do?
  16. I was shown with a popup message “We’ve noted your change in your estimated number of invitees. Please update the add-on services again.” and I am unsure of how to proceed with my booking.
Can’t find an answer to your question? Contact us here