What happens if my gift certificate is damaged or torn? December 03, 2025 02:48 Updated Torn, damaged, or defaced gift certificates are considered invalid and will not be replaced. Related articles How long is my gift certificate valid for? Can I use the gift certificate for promotions or marketing giveaways? Can I use more than one gift certificate in a single order? Can I exchange my gift certificate for cash? What if I lose my gift certificate?