Can I change the complimentary item to a LTO? Can I pay for the difference? February 12, 2026 08:01 Updated Items are fully complimentary and cannot be used to offset the costs for other items. Related articles How does Drive Thru work? Can I walk or ride a bicycle to make a purchase through the Drive-Thru to get the monthly special? Crew is unable to see my Mobile Order in the system. What is going on here?