General

  1. Crew is unable to see my Mobile Order in the system. What is going on here?
  2. What benefits will I receive from putting up the Drive-Thru decal on my windscreen?
  3. How do I become a Drive-Thru VIP / How do I obtain a Drive-Thru VIP decal?
  4. Can I combine receipts of purchases that I made in the same day from the same Drive-Thru to meet the minimum $10 spend to receive a complimentary item?
  5. What are the upcoming monthly specials?
  6. Can I change the complimentary item for something else of the same value?
  7. Can I walk or ride a bicycle to make a purchase through the Drive-Thru to get the monthly special?
  8. Can I change the complimentary item to a LTO? Can I pay for the difference?
  9. Can I request for a different food item other than the complimentary item that I am entitled to? Would it be possible to collect it later?
  10. I made a purchase amounting to $30 in a single receipt. Does that mean I am entitled to 3 Hash Browns / Apple Pies?
  11. Will my status as a Drive-Thru VIP expire? How do I renew my VIP status?
  12. Can I order a McCafé® drink / Sandwich from the Drive-Thru?
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