My reward has disappeared from the app. What has happened? January 28, 2026 08:48 Updated Rewards will automatically disappear from the 'Deals' page if: It has been redeemed/deleted; OR The reward has expired. Related articles Why are my points missing? I accidentally hit the “REDEEM NOW” button and was not able to scan the QR code within the redemption countdown time. Is my deal gone? The page hung and couldn’t load when I tried to redeem my deal. Now, the deal is gone. What should I do? Why are incorrect points deducted from my account when I redeem a reward? I encountered an error while scanning my McDonald's App QR Code. What should I do?