McDelivery® Service

McDelivery® McDonald’s App Account

1. Is my information safe if I create an account?
2. Why can't I place an order without creating an account?
3. Where can I change my account information?
4. How do I get to change my password via my McDonald’s App?
5. I am an existing McDelivery® user and don’t have a password. How do I sign in?
6. I am new to McDelivery. How do I set up my account?

See all 9 articles

McDonald’s App and Delivery Address Setup

1. How do I add a new delivery address to my account?
2. How do I change my stored delivery addresses?

McDelivery Payment

1. What is CVV?
2. How do I change or remove my credit card details?
3. Why can’t I use McDonald’s® Gift Certificates for McDelivery® orders?

McDelivery Price

1. Why has there been a delivery fee increase to $4.80?
2. What is the delivery charge for McDelivery?
3. What is the minimum order for McDelivery?
4. Why are McDelivery items more expensive?
5. Why do I see different delivery surcharges on GrabFood, foodpanda and McDelivery? Do you charge differently?
6. What will happen if my order does not reach the minimum amount of $12?

See all 9 articles

McDelivery Service

1. I could no longer add a comment to my delivery order. Why is it so?
2. My delivery was late, what should I do?
3. Where can I place McDelivery orders?
4. My order was not delivered at all. Can I get a refund?
5. How to order from McDelivery?
6. I have a missing item from my delivery order. Will you resend the order for me, or will you refund the amount of the missing item?

See all 19 articles