McDelivery® Service

McDelivery® McDonald’s App Account

1. Why can’t I order McDelivery using Guest account anymore?
2. Is my information safe if I create an account?
3. Why can't I place an order without creating an account?
4. Where can I change my account information?
5. How do I get to change my password via my McDonald’s App?
6. I am an existing McDelivery® user and don’t have a password. How do I sign in?

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McDonald’s App and Delivery Address Setup

1. Why did you remove the web, mobile ordering and McDelivery app for ordering?
2. Why is McDonald’s doing this?
3. How do I add a new delivery address to my account?
4. How do I change my stored delivery addresses?

McDelivery Payment

1. What payment mode do McDelivery accept?
2. What is CVV?
3. How do I change or remove my credit card details?
4. Why can’t I use McDonald’s® Gift Certificates for McDelivery® orders?

McDelivery Price

1. Why has there been a delivery fee increase to $4.80?
2. What is the delivery charge for McDelivery?
3. What is the minimum order for McDelivery?
4. Why are McDelivery items more expensive?
5. Why do I see different delivery surcharges on GrabFood, foodpanda and McDelivery? Do you charge differently?
6. What will happen if my order does not reach the minimum amount of $12?

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McDelivery Service

1. I could no longer add a comment to my delivery order. Why is it so?
2. Where can I place McDelivery orders?
3. How to order from McDelivery?
4. Can I schedule a delivery order?
5. How long do I need to wait for my order?
6. Why am I not able to place an order during 10.45am-11.15am (Weekday)/ 11.45am-12.15pm (Weekend)?

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