McDelivery® Service

McDelivery – Login using MyM (McDonald’s app) account

1. Where can I change my account info?
2. I forgot my password for my McDelivery account, how do I retrieve it?
3. Can I change the email address associated with my McDelivery account?
4. I noticed / received an email asking me to sign in to my McDonald’s app account to order McDelivery. What is this about?
5. Why is McDonald’s doing this?
6. I have never used the McDonald’s app before. What can I get as a MyM Member?

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McDelivery Account

1. I am an existing McDelivery® user and don’t have a password. How do I sign in?
2. I am new to McDelivery. How do I set up my account?
3. How do I add a new delivery address to my account?
4. How do I change my stored delivery addresses?
5. Can I change the email address associated with my McDelivery account?
6. Can I contact McDonald’s® to change the email address for my account?

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McDelivery Price

1. Why is the minimum order changed from $10 to $12?
2. Why are McDelivery prices so much higher than those at restaurants? Why is the same item more expensive via McDelivery?
3. You already charge a delivery fee. Why are McDelivery menu items priced higher compared to when purchasing in store?
4. Why do I see different Delivery pricing on Grab, Foodpanda and McDelivery? Do you charge differently?
5. What is the different delivery charge on McDelivery? How different are the charges?
6. Is there a minimum order value for delivery?

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McDelivery Service

1. What is the correct website for McDelivery?
2. Why can’t I track my McDelivery order when using Guest Login?
3. Can I order McCafe® items via McDelivery?
4. How do I start ordering?
5. How do I place an advance order?
6. How do I amend/remove items from my shopping bag?

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