I placed an order, and my payment failed; how should I proceed? August 21, 2024 04:58 We suggest that you try to place your order again using a different card. Related articles I encountered an error when placing an order and my card was charged. What if I have a problem with a payment or face any errors while placing my order? I didn’t receive any order confirmation and my card was charged. What should I do? I’ve experienced an issue and want a refund. How can I get a refund? The item I redeemed using the promo code was missing in my order. Will I get a refund?