I placed an order, and my payment failed; how should I proceed? March 16, 2026 06:03 Updated We suggest that you try to place your order again using a different card. Related articles I encountered an error when placing an order and my card was charged. I didn’t receive any order confirmation and my card was charged. What should I do? What if I have a problem with a payment or face any errors while placing my order? The item I redeemed using the promo code was missing in my order. Will I get a refund? McDonald’s Refund Policy