Restaurant Information

General

1. Drive Thru Stores list
2. McDonald's Playground Location
3. Where can I park my bicycle?
4. List of McDonald's Stores in Singapore
5. Can I park my folding bike in a McDonald's restaurant?
6. Which of your stores screen live soccer matches?

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Wooden Cutlery Used in Some Stores

1. Why are you switching from plastic cutlery to wooden cutlery?
2. Is the wooden cutlery safe?
3. Are you rolling out wooden cutleries as part of cost cutting measures?
4. Will plastic cutleries be available during this pilot run? Can I still request for plastic cutleries?

Service Feedback and Refund

1. My delivery was late, what should I do?
2. My order was not delivered at all. Can I get a refund?
3. I have a missing item from my ‘Parties at Home’ deliver order, what should I do?
4. I have a missing item from my delivery order. Will you resend the order for me, or will you refund the amount of the missing item?
5. I received a wrong item from my delivery order. Will you resend the correct order to me?
6. One of the items I ordered was not delivered as it’s out of stock. Can I get a refund?

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McDonald’s® Wifi

1. How do I sign up for McDonald’s® Wi-Fi?
2. Who can sign up and access McDonald’s® WiFi?
3. Can we connect to McDonald’s® WiFi at all restaurants?
4. Do I have to sign up again when I visit another McDonald’s® restaurant?
5. Why are there 2 different WiFi services at McDonald’s®?
6. Is there a time limit to the duration which my device is connected to McDonald’s® WiFi?

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GrabPay

1. How do I make payment using GrabPay?
2. If I do not have a Grab App can I still make payment using GrabPay?
3. Is there extra charge if I pay using GrabPay?
4. I’ve experienced an issue and want a refund. How can I get a refund?
5. Can I get a refund from this store, for an item I bought from a different store via Grabfood?
6. I’ve left the restaurant and realised I was charged incorrectly. I’m not willing to go back to the store. How can I get a refund?

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Recruitment

1. What positions are currently open at McDonald’s Singapore corporate office?
2. Who can I contact if I have additional questions about recruitment at McDonald’s Singapore?
3. Are there opportunities for career growth and advancement at McDonald’s Singapore?
4. What is the company culture like at McDonald’s Singapore?
5. How does McDonald’s Singapore support diversity and inclusion in its recruitment process?
6. Is remote work an option for certain roles?

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