Why can't I make a delivery note when I place an order via Grabfood/foodpanda? March 04, 2026 01:35 Updated We've streamlined our ordering process. This option is not available for orders placed using third-party delivery platforms. Related articles I am unable to input any remarks for additional condiments for McDonald's food items using Grabfood/foodpanda ordering platform. Can I add ingredients in the burger for my Grabfood/foodpanda order? I could no longer add a comment to my delivery order. Why is it so? Why am I redirected to Grabfood or foodpanda customer service even though my order was prepared by McDonald's? I have an issue with my GrabFood order from McDonald's. Who should I contact?