We’re sorry something went wrong with your order. All McDonald's orders placed through GrabFood are managed by Grab, and they handle the customer order details. If you're experiencing any issues with your GrabFood order from McDonald's, you’ll need to reach out to Grab’s customer support directly. Here are some helpful links depending on the issue you're facing:
- Missing or Incorrect item in my order: https://help.grab.com/passenger/en-sg/360002059867
- I didn’t receive my GrabFood order: https://help.grab.com/passenger/en-sg/360035181172
- Report an issue with my GrabFood delivery: https://help.grab.com/driver/en-sg/360001026228
- My food arrived spilled or in damaged condition: https://help.grab.com/passenger/en-sg/360034220692
- The food was unsafe for consumption: https://help.grab.com/passenger/en-sg/900002125103: